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BEST GROOMERS OF THE YEAR 2022

BEST SERVICES 2023 BY MY WEEKEND PLAN B

BEST SERVICES 2024 BY MY WEEKEND PLAN

GROOMING ENTREPRENUER AWARD YEAR 2024

MEOW HERO FAMILY CENTRE SDN. BHD. began as a humble home-based pet grooming and beauty service in August 2020, during the Movement Control Order (MCO), with a vision to provide better and more professional care for beloved pets. Through dedication and consistent effort, the Meow Hero Family brand was built to be recognized as one of the best grooming services in Selayang.

With a clear structural strategy, Meow Hero Family Grooming and Hotel was officially established as a sole proprietorship on 12th December 2021, located in Selayang Jaya. Guided by the principle “Happier and Healthier Meow Starts with Us,” the company focused on offering high-quality pet grooming and boarding services.

Over time, Meow Hero Family earned a strong reputation for excellence — combining economical, holistic pet care with premium grooming quality. The company’s commitment to service excellence led to being recognized as an overall winner in cat beauty and grooming competitions in Malaysia and Thailand in 2022.

To support its growing operations and future expansion, Meow Hero Family Centre Sdn. Bhd. was incorporated as a private limited company on 4th January 2023. In addition to providing grooming and boarding services, the company now operates MHF Cat Groomers Academy, offering professional grooming classes and training programs.

Meow Hero Family has also introduced its own product line — Fabulous Care Cat Shampoo, a trusted brand widely used by professional pet grooming service providers across Malaysia.

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Cat grooming is an art. It requires affection, love, and care to bring out the true beauty of every cat. Patience is the key to success in the cat salon industry. There is a vast world of knowledge in feline beauty. Today, pets are not just animals, they are loved ones and cherished members of the family.


AKID THARMIZI

Managing director of Meow Hero Family Centre Sdn. Bhd.


COMMITMENT TO PAPERLESS AND DIGITAL OPERATIONS ALIGNED WITH
ESG PRINCIPLES

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At Meow Hero Family Centre, we are deeply committed to our responsibilities in promoting paperless and digital operations that align with Environmental, Social, and Governance (ESG) principles.
ENVIRONMENTAL
By going paperless, we significantly reduce our reliance on paper. Minimizing paper usage helps lower our carbon footprint and decreases the energy consumption associated with printing and paper handling. This commitment reflects our effort to protect the environment and contribute to a greener future.
SOCIAL
Through our online appointment booking system, we have digitized our operations to enhance accessibility and inclusivity. Customers can now make remote bookings anytime and anywhere, enjoying easier access to our services and information. This initiative strengthens our connection with our community—making it simpler for people to reach us, and for us to serve them with greater convenience and care.
GOVERNANCE
Our transition to digital systems also enhances governance practices. The online appointment booking system provides greater transparency, traceability, and accountability in how customers access their information—such as booking records, purchase history, and related data. It also supports compliance with data privacy and security regulations, reducing risks associated with governance failures.